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Holden Hill, Lightsview, Woodville, Torrensville
Open 6 Days
Monday to Saturday
Privacy Policy

Last Updated: 02/01/20241. IntroductionThis Privacy Policy outlines how My Physio My Health, operating under the domain, collects, uses, discloses, and manages your personal information. We are committed to safeguarding your privacy and ensuring the security of the information you provide to us.

2. Collection of Personal Information

We collect personal information through various channels, including but not limited to:

Information provided by you during appointments or through online forms.
Details obtained during the registration and booking process.
Health-related information provided for the purpose of physiotherapy services.

3. Use of Personal Information

The personal information we collect may be used for the following purposes:

Providing physiotherapy services and managing appointments.
Processing payments and issuing invoices.
Communicating with you about your appointments, treatment plans, and related matters.
Compliance with legal and regulatory requirements.

4. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

To healthcare professionals within our organisation involved in your care.
To third-party service providers, such as payment processors and IT support, for the purpose of facilitating our services.
When required by law or regulatory authorities.

5. Security of Personal Information

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our staff is trained to handle personal information with confidentiality and in accordance with this Privacy Policy.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. You have the option to disable cookies in your browser settings.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Marketing Communications and Opt-Out

My Physio My Health may use your contact information to send you marketing communications related to our services, promotions, and relevant updates. If you no longer wish to receive such communications, you have the right to opt out.

To opt out of marketing communications:

Follow the instructions provided in any marketing email you receive from us.
Contact our Privacy Officer at feedback [at] or (08) 7093 0405 and inform them of your desire to opt out of marketing communications.

Please note that opting out of marketing communications will not affect essential communications, such as appointment reminders and updates related to your ongoing physiotherapy services.

We respect your preferences, and your decision to opt out will be promptly processed in accordance with applicable privacy laws.

9. Access and Correction of Personal InformationYou have the right to access and correct your personal information held by us. If you would like to request access or correction, please contact us using the details provided below.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. The most recent version will be posted on our website with the effective date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

My Physio My Health – Privacy Officer
732-734 North East Road, Holden Hill, SA 5088
Email: feedback [at]
Phone: (08) 7093 0405